EMPLOYEE RESOURCES
We are glad you’re part of the MetroLagoons team! See below for helpful links and resources.
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Safety & Professionalism
As an employee of MetroLagoons, enjoy access to exclusive benefits on Admissions, Food & Beverage and more at the Lagoon.
Please note, you will not receive your employee discount outside of your registered employee loyalty account. If you have not registered your account, you will not receive your loyalty discount.
Team Member Benefits
Ready to crush the competition? Click below to keep track of our Google scores each month and see how your Lagoon team is doing. Plus, learn how you can make up to $100 in our Google Review Challenge!
Enjoy monthly employee newsletters and stay up to date with all things MetroLagoons.
LagoonLife Insider
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View the MetroLagoons Employee Handbook. Click Here.
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As an employee of MetroLagoons, enjoy access to exclusive benefits at the Lagoon.
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Stay up to date on events and important updates with ShiftNote. Click here.
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Did you forget to clock in or out and need to submit a Punch Edit? Please fill out the form through the link below to submit your request. Click Here.
Employees must complete this punch edit form for all timecard adjustments. Requests made verbally or otherwise NOT through this form will not be entered. One Punch Edit form per business date. Punch Edit requests must be submitted in a timely manner; requests received after 8am on Mondays may not be entered in time for payroll processing. Complete only missing or adjusted times; reason required for all edits.
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Visit https://portal.office.com and click “Forgot Password.” The first time you use Self-Service you may be prompted for a phone number and secondary email for password recovery if either do not exist in your profile.
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Please note before filling out this form: Mileage reports are Lagoon and month specific. Your daily round trip to your normal work location is deducted from your daily total mileage.
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Is there a discrepancy on a paycheck that you’ve received? Fill out the form below and a leadership member will review your submission as soon as possible. Click Here.
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Please use this form to report an out-of-pocket expense. Report must be filed by the 3rd of the next month. Click here to access the expense report form.
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We all need a little support now and then. Please review the various employee assistance programs and resources available to you as a MetroLagoons employee. Click here.
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If you or a team member needs new business cards, please fill out a business card request form by clicking here.
Quick Links
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Check your schedule, request a schedule change, request time off and more! Click here.
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Access the online portal via your desktop or through the mobile app on your smartphone or tablet to view your paystubs and benefits. Do you need help setting up your PayChex account? Click Here.
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Please see the following form for more information regarding direct deposit. Click Here.
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View the MetroLagoons Employee Uniform Policy. Click Here.
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Need to talk to your manager, call in tardy, or absent? Follow the directions in the attachment below to reach the employee hotline. Click Here.
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Need IT Support? Submit a ticket using the self-service portal at https://support.dsghelp.com/ or by emailing help@dsghelp.com. For after hours support, call DSG’s Help Desk at 813.739.0664 or 800.979.4374. Please do not call or email technicians directly.
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Wondering about your benefits as a Full-time or Salaried employee? Click Here for Hourly Employees. Click Here for Salaried Employees.
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View a helpful guide of all the memberships that MetroLagoons offers.
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Text the word 'Employee' to (813) 692-5446 to sign up for text messages regarding team member updates.
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To request signage or graphics, please fill out a marketing request form by clicking here.
